Privacy Policy for Cascade A-Frames
This Privacy Policy describes how Cascade A-Frames (“we,” “us,” or “our”) collects, uses, and shares personal information of users (“you” or “users”) of our website and booking services.
1. Information We Collect
We collect several types of information from and about users of our website and services, including:
- Information You Provide Directly:
- Contact Information: Name, email address, phone number, and mailing address when you make a booking, create an account, or contact us.
- Booking Information: Dates of stay, number of guests, and any special requests.
- Payment Information: Credit card details or other payment information (collected by our third-party payment processor).
- Communications: Information you provide when you contact us with inquiries, feedback, or support requests.
- Identification Information: For verification purposes, we may collect a copy of your government-issued ID.
- Information We Collect Automatically:
- Usage Information: Details of your visits to our website, including pages viewed, time spent on pages, and navigation patterns.
- Device Information: Information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers.
- Location Information: We may collect general location information (e.g., city, state) from your IP address.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our website.
- Information We Collect from Third Parties:
- Booking Platforms: If you book our cabin through a third-party platform (e.g., Airbnb), we may receive your booking details from them.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Managing Services:
- To process and manage your bookings.
- To communicate with you about your bookings, including confirmations, updates, and any issues.
- To provide customer support and respond to your inquiries.
- To manage your account.
- Improving Our Services:
- To analyze website usage and trends.
- To personalize your experience on our website.
- To improve our website, services, and offerings.
- Marketing and Communication:
- With your consent, to send you promotional emails about our cabins, special offers, and other updates. You can opt out of these communications at any time.
- To send you important notices, such as changes to our terms or policies.
- Legal and Security Purposes:
- To comply with applicable laws, regulations, and legal processes.
- To protect the security and integrity of our website and services.
- To prevent fraud, illegal activities, and other misconduct.
- To enforce our terms and conditions.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us operate our business, such as payment processors, website hosting providers, and marketing service providers.
- Booking Platforms: If you book through a third-party platform, we share information with them as necessary to manage your booking.
- Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or other business transaction, we may transfer your information to the acquiring company.
- With Your Consent: We may share your information with other third parties with your consent.
4. Your Choices
- Access and Correction: You may access and update your personal information by contacting us.
- Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email.
- Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure server.
- Limiting access to your personal information to authorized personnel.
- Using third-party payment processors to handle payment information.
However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Children’s Privacy
Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Cascade A-Frames
Net Zero LLC
Email: netzeroid@gmail.com
Last Updated: 20/04.2025